Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and postal address
• Service Requests: Details about your window requirements and property
• Communication Records: Records of our correspondence with you
• Website Usage: Information about how you use our website

How We Use Your Information

We use the information we collect to:

• Provide window installation, repair, and replacement services
• Respond to your inquiries and provide customer support
• Send you service updates and important information
• Improve our website and services
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service Partners: Trusted local window businesses in our network
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

Cookies and Tracking

Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.